Articles

 Account Suspended - What Can I Do?

If you are receiving an "Account Suspended" page when trying to access your site, it means exactly what it says – your account was suspended. This was done either automatically, or by Onra Host's...

 Do You Have An Uptime Guarantee?

At Onra Host, we believe in the quality of our services. We only utilize the best servers, network equipment, and datacenters. However, occasionally issues outside of our control will prvent us...

 How Can I Migrate My cPanel Accounts?

Note: This guide is for reseller accounts.  Onra Host will migrate up to 15 cPanel accounts free of charge. We will troubleshoot any server related problems associated with the...

 How Can I Transfer My Account?

Note: This guide is for shared accounts.  Are you getting ready to make the switch to a more reliable web hosting provider? We’re glad, and we’re going to help you with every step, including...

 Is There A Money Back Guarantee?

Onra Host is very proud of the services we offer. As such, we proudly offer a no-questions-asked money back guarantee. Each service we offer has a different money back guarantee. Shared Hosting...

 What Forms Of Payment Can I Use?

For your convenience, we accept a number of payment methods! Each accepted method is listed below. PayPal Billing Agreements PayPal Billing Agreements are an easier way of paying for your Onra...

 When Will My Account Be Activated

All cPanel hosting accounts (shared and reseller) and Virtual Private Servers are automatically activated within a few minutes of paying your first invoice. However, there are some conditions that...