Categories

This section contains information related to sales, billing, and other topics not account-specific.

Information related to our reseller hosting accounts can be found in this section.

Useful information for our shared hosting services can be found in this section.

Useful information related to your virtual server can be found in this section.

Most Popular Articles

 Account Suspended - What Can I Do?

If you are receiving an "Account Suspended" page when trying to access your site, it means exactly what it says – your account was suspended. This was done either automatically, or by Onra Host's...

 How Can I Transfer My Account?

Note: This guide is for shared accounts.  Are you getting ready to make the switch to a more reliable web hosting provider? We’re glad, and we’re going to help you with every step, including...

 Do You Have An Uptime Guarantee?

At Onra Host, we believe in the quality of our services. We only utilize the best servers, network equipment, and datacenters. However, occasionally issues outside of our control will prvent us...

 How Can I Migrate My cPanel Accounts?

Note: This guide is for reseller accounts.  Onra Host will migrate up to 15 cPanel accounts free of charge. We will troubleshoot any server related problems associated with the...

 Is There A Money Back Guarantee?

Onra Host is very proud of the services we offer. As such, we proudly offer a no-questions-asked money back guarantee. Each service we offer has a different money back guarantee. Shared Hosting...